![]() ![]() Our system is easy and intuitive and powerful. Our system and our reports were designed to get used (see complaint number one) and the first rule of making a product that gets used is to make it easy. And as far as an online application with custom reports and searchable parameters, forget it. Certainly a step above Acrobat but that opens you up to increased risk for computer viruses, corrupt data and a whole host of other problems. pdf - good luck! Some services send their reports as spreadsheets. You want to copy and paste information on a group or a contact from a. Our Hotel Reader Board Service is Difficult to Use | Adobe Acrobat is a great product, but printable document files (.pdf’s) are designed so that you can only do one thing with them – and that’s print them.And they asked up to three qualifying questions of your choice? Well, that’s what you get from the Knowland Group – much MORE than just a mailing address. And those researchers not only determined contact information but also important qualifying information – like the number of room nights actualized or the dates of future events. What if you received internet research on ALL contacts overnight – and you had a team of researchers at your beck and call? Researchers tasked with finding the actual meeting planner responsible for scheduling an event. Frequently they’re just post office boxes! Many times the contact information will include generic 800 numbers or main mailing addresses. Our Hotel Reader Board Services Has Poor or Missing Contact Information | The second most common complaint is that the contact information is inaccurate or missing altogether.A reader board service that will definitely get used! What if the reports arrived in the body of your email – in easy to use tables and graphs, with contact information included, easily accessible through hyperlinks? What if these reports included detailed information on group size, included information on catered events and square footage utilized? And how about if all of this was topped off with hotel and travel trivia and news articles from your comp set? Well, that’s just the start of what we offer at the Knowland Group. What if your Reader Board reports were delivered the next day! You would know what was happening in your competition in real time. Frequently they are put into binders… where they sit. Occasionally staff will print them out and take them to a weekly sales meeting. To use them you have to open the attachment and search for the information you want. They typically arrive a few days to a few weeks after an event and they are sent as an attached. We Pay for a Hotel Reader Board Service but My Staff Doesn’t Use It | We hear this all the time! The main reason hoteliers don’t utilize a reader board service is because, well, they’re hard to use.Then we added a lot more!īelow is a listing of the top five complaints we heard about hotel reader board services, if any of these things sound familiar to you, contact us at or call us direct at 888.841.2289 to find out more about The Knowland Group and iKnowGroups. In developing and marketing this product, we heard from hoteliers around the country what was wrong with existing services – oh boy did we hear - and we listened! And we designed our product to address each and every one of these issues. We designed a state of the art system that provides faster information and is easier to use. A few of these companies are nationwide and some are small local operations run by ex-hoteliers, but they all do pretty much the same thing.Īt the Knowland Group, we’ve taken the reader board concept to the next level – iKnowGroups - our patent-pending online application and our 8 AM Comp Set Reports were designed to 1) increase group sales at your property and 2) increase real-time visibility into the group meeting activity of your competition. Washington DC | What is a Reader Board Service? For those hoteliers working in a group sales office, you know! You’re very familiar with the traditional method of finding out what’s going on in your competition’s group meeting space – you check the reader board in their lobby! Typically by hiring a company or an individual that provides this service for a fee. ![]()
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